Managed IT services Gungahlin

How do our managed IT services in Gungahlin deliver real results?

Experience faster support, happier users, and peace of mind with our proven approach.

Gungahlin IT support metrics showing fast call answers, high ticket ratings, 20+ years of experience, and 200,000+ SLA tickets closed

<15 sec

Average phone call answer time

9.9/10

Average ticket feedback score

20+ years

Industry experience

200,000+

Support tickets closed within SLA

Managed IT services Gungahlin

Why choose our managed IT services in Gungahlin?

Let us take the stress out of IT support in Gungahlin. Here’s how we help your business thrive:

01

Always-on support, always ready

You get unlimited onsite support and a dedicated account manager. If something breaks, slows down, or puts your business at risk, you can rely on us!

02

Predictable monthly costs

Fixed monthly managed service fees mean no surprises. You’ll always know what you’re paying, with pricing based on a fixed contract—not your user or device count.

03

Security-first approach

We align your business with Essential 8 security standards and are ISO27k certified. Your data, systems, and reputation stay protected from cyber threats.

04

Long-term peace of mind

Long-term contracts let you predict your monthly IT spend and protect against price increases. Plan with confidence.

05

Fast, friendly responses

Our team answers your calls in under 15 seconds and resolves issues quickly. You’ll always talk to a real person who cares.

06

Effortless transitions

If you’re stuck in a contract, we’ll discount your managed service by the same amount for up to 3 months when you sign a 5-year agreement. Moving is easy and risk-free. Let us handle your IT headaches—so you can focus on what matters most.

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Gungahlin IT support featuring co-managed services, security training, automated patching, application control, and proactive monitoring

Managed IT services Gungahlin

What features make our managed IT support in Gungahlin different?

We keep IT simple, secure, and stress-free with smart automation and hands-on care.

Complete IT support, co-managed

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Whether you want us to handle everything or work alongside your in-house team, we’re here for you. You choose the level of support you need.

Security awareness training

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Knowbe4 Security Awareness Training and Cyber Security Training Escape Rooms help your team spot threats before they become problems.

Automated updates and patching

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With PatchmyPC, your devices stay up to date automatically. No more worrying about missed updates or vulnerabilities.

Application control

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AirLock Application Control keeps your systems safe by only allowing trusted apps to run. It’s a simple way to block malware and unwanted software.

Proactive monitoring

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We watch your systems 24/7, so issues are fixed before you even notice. You get more uptime and fewer interruptions.

That we exist

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We’re real people who care about your business. You’ll always have a partner who listens, understands, and acts quickly.

Managed IT services Gungahlin

Our IT services in Gungahlin

Your business deserves IT services in Gungahlin that cover every need. Here’s how we support you from the ground up:

Microsoft 365 specialists

As a Microsoft Gold Solutions Partner, we manage migrations, complex environments, and ongoing support for Microsoft 365. Your team stays productive and connected.

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IT services in Gungahlin, including Microsoft 365, cybersecurity, VOIP support, IT consulting, cloud solutions, and managed IT support
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IT services in Gungahlin, including Microsoft 365, cybersecurity, VOIP support, IT consulting, cloud solutions, and managed IT support

Cybersecurity experts

We’re ISO27k certified and align with Essential 8 ML2 standards. We help you meet compliance, reduce risks, and protect your business from cyber threats.

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02

VOIP phone system support

We migrate and manage VOIP phone systems, making communication simple and reliable for your team—wherever they work.

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03

IT consulting for small businesses

Our experts review your entire IT setup and recommend improvements. You get clear, actionable advice tailored to your business.

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04

Infrastructure and cloud solutions

From on-premise servers to cloud migrations, we design, implement, and manage the right infrastructure for your needs.

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05

Managed IT support

Enjoy unlimited onsite and remote support, proactive maintenance, and guaranteed SLAs. Your IT just works—so you can, too.

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06

Managed IT services Gungahlin

Who do we help with managed IT services in Gungahlin?

We proudly support these industries with tailored IT services in Gungahlin:

Managed IT services in Gungahlin supporting small businesses, real estate, accounting, legal, trades, industry bodies, and membership organisations

Small and medium businesses

We keep your systems running smoothly, so you can focus on growing your business—not fixing IT problems.

Real estate

Fast, secure access to your data and communications means you never miss a deal or a client call.

Accounting and bookkeeping

We help you meet strict compliance standards and protect sensitive financial data from cyber threats.

Legal

Your confidential client information stays secure, and your team enjoys reliable, always-on IT support.

Trades and manufacturing

We keep your operations efficient and your systems safe, so you can deliver on time, every time.

Industry bodies

We support your mission with robust, secure IT services that keep your members connected and informed.

Membership organisations

Your members rely on you—so you can rely on us for secure, reliable technology services and support.

Gungahlin managed IT services delivering full IT ownership, cybersecurity, friendly support, and peace of mind for businesses with 20 to 100 users

What you’re getting with our managed IT services in Gungahlin

When you trust us with your IT, you gain time, peace of mind, and simplicity. We’re here to solve your toughest problems, make life easier, and put your needs first always.

When you sign with us, IT stops being your problem forever. We take ownership of your IT environment, your cybersecurity, and your network.

If something breaks, slows down, or puts your business at risk, you can rely on us! For businesses with 20-100 users, our commitment to customer service and friendly support means you’re never left in the dark.

Managed IT services Gungahlin

Our local partnerships and accreditations

We’re proud to be partnered with and in the same family as GoHosting, a trusted local web hosting and cloud services provider. This close relationship means you benefit from seamless, secure, and reliable technology solutions delivered by people who understand your business.

IT services in Gungahlin recognised through ISO27k, Microsoft Gold, Essential 8, ITIL, and Microsoft certifications

Managed IT services Gungahlin

Awards and recognition

Our team holds ISO27k Certification, is a Microsoft Gold Solutions Partner, and aligns with the ASD Essential 8 framework. We follow ITIL best practices and maintain Microsoft Professional Certifications, ensuring your IT services in Gungahlin are delivered to the highest standards.

Our dedication to excellence and security has earned us recognition as a trusted managed service provider in the region.

Managed IT services Gungahlin

What our clients say

Google Rating
4.7
26 reviews
Barry Skinner
Director Pathway Communications

Pathway Communication has been dealing with AUIT for over 10 years. They look after all our ICT needs from PC acquisition, set up, server maintenance and offsite backup. Any problems are rectified promptly

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Ian McNamee
Adam Jackson, Department Head
a month ago

We have recently changed our IT service provider to AUIT. The change has been nothing but extraordinary for our business. The advice given was communicated extremely well and made the process very easy. The whole team at AUIT are friendly, responsive and seem to happily go out of their way to ensure your needs are not only met but exceeded. If you are looking at changing or choosing an IT service provider, go with AUIT, you won’t regret it.

Excelerated Consulting
Stephanie Pelle, Practice Manager
a month ago

AUIT have been the IT Service provider for Excelerated Consulting for over 12 years and we continue to have a strong working relationship. Steve and the team provide exceptional service, advice and assistance for regular business as usual requirements, emergency and ad-hoc support. AU•IT are very proactive in their support and recommendations and we greatly value their advice and assistance

En Vogue
Nadia Kerin
a month ago

The team at Au-it are exceptional and always there when you need them. We moved our business to Au-it from another Canberra based IT company around 18 months ago and the level of service we have been provided from all the team, especially Ryan, is exceptional no matter.how big or small the issue.

AU-IT got our whole team set up to work remotely due to Covid-19 in record time with no fuss. Their support and assistance has been invaluable during this time going above and beyond to make sure we could all work remotely.

I could not recommend AU-IT highly enough to any business looking for a local business providing exceptional service.

LUTON
Richard Luton, Director
a month ago

We’ve relied on AUIT for their IT Solutions & Services for the past 15 years. The advice given over the years has been sound, trustworthy & innovative. They have kept us fully equipped & advanced in the fast paced world of technology. At AUIT, customer service comes first & we really feel that here at LUTON. I cannot recommend their services enough!

Fiona McConochie
4 months ago

AUIT have supported our company with outstanding service for several years now.  Very responsive and thorough, always following tickets through to resolution.  They take the time to understand our future vision and goals, and work with us to develop achievable plans on a timeline that suits our needs.  Easily one of the best I.T. MSPs I've worked with.

Bronwen Stead
2 months ago

AUIT has been supporting our organization for years and are a key support provider. They are responsive, supportive and collaborative. They have actively engaged with us on our organizational goals, providing their insight and actively supporting us in our innovations, as well as actively responding to issues as they arise. We appreciate their engagement with us.

Business Innovations
a month ago

AUIT has supported our business for over 20 years. Technology has advanced rapidly in that time, and the team at AUIT are always on the front foot, proactively contacting us to implement the required improvements to support our tech stack. Their support model goes above and beyond with a number of specialists on hand to assist whenever we require the assistance.

Casey Magnussen
a month ago

AUIT have been the ACT Law Society’s managed services provider of IT for the last decade. Over that time the AUIT’s quality of service, timeliness and reliability has consistently met expectations and provided a stable and cost-effective outsourced solution to the Society. We look forward to working with AUIT into the future.

Paul Coggan
a month ago

AUIT are proactive.  Their forward planing ensures our IT operates smoothly with very few problems arising.  Their guidance on which technology to adopt to keep our business running efficiently ensures we are ready for the challenges of tomorrow.

Steph Pelle
a month ago

We have been working with AUIT for over a decade. The team at AUIT are both extremely knowledgeable and professional, their advice and support services are extremely invaluable to our organisation.

ไหม พลประเสริฐ
a month ago

The team at AUIT have been supporting my business for 2 and a half years and they are always great.  Super efficient and helpful.

Malcolm MacDonnell
a month ago

We've been using AUIT for a long time, and are very happy with the support Steve and the team provide us.  I highly recommend them.

Daniel Rowley
a month ago

Great team who always go above and beyond to keep our business running smoooooooothly.

Nardia Kerin
a month ago

The team at Au-it are exceptional and always there when you need them. We moved our business to Au-it from another Canberra based IT company around 18 months ago and the level of service we have been provided from all the team, especially Ryan, is exceptional no matter.how big or small the issue.AU-IT got our whole team set up to work remotely due to Covid-19 in record time with no fuss. Their support and assistance has been invaluable during this time going above and beyond to make sure we could all work remotely.

I could not recommend AU-IT highly enough to any business looking for a local business providing exceptional service.

Danielle Little
a month ago

Always really efficient at looking after my Teams calls needs.

Kulchaya Boonwong
a month ago

Always great service from the AUIT team!

Rob Boyes
a month ago

Brilliant communications and technical knowledge.

Lauren Koopowitz
a month ago

Great customer service!

Ready for the next step?

Let’s make your IT simple, secure, and stress-free. Call 02 6176 3499 or email sales@auit.com.au to get started.

Managed IT services Gungahlin

Our satisfaction guarantee

We want you to feel confident choosing our managed IT services in Gungahlin. That’s why we offer a 30-day cancellation period.

If in the first 30 days you are not happy with our service, you can cancel the managed service contract, no questions asked. Your satisfaction and peace of mind always come first.

Gungahlin managed IT services backed by a 30-day cancellation guarantee

Managed IT services Gungahlin

Want a quote for managed IT services in Gungahlin?

Fill out the form below. Get your free laptop and security assessment. Don’t wait—secure your business today.

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Frequently asked questions

1

How do your managed IT services in Gungahlin help my business save time?

Our managed IT services in Gungahlin handle all your tech needs, so you spend less time troubleshooting and more time growing your business.

2

What makes your IT services in Gungahlin different from other providers?

We offer fixed monthly fees, unlimited onsite support, and a dedicated account manager for every client. Your IT services in Gungahlin are always personal and proactive.

3

Can you help my business meet local cybersecurity regulations with your managed IT services in Gungahlin?

Yes, our managed IT services in Gungahlin align with Essential 8 and ISO27k standards, helping your business stay compliant and secure.

4

What happens if I already have a contract with another provider for IT support in Gungahlin?

If you have an active contract, we’ll discount your managed service by the same amount for up to 3 months when you sign a 5-year agreement with us.

5

Do your managed IT services in Gungahlin include onsite support?

Absolutely. Our managed IT services in Gungahlin include unlimited onsite and remote support, so you’re covered no matter what.

6

How quickly do you respond to IT support in Gungahlin requests?

We answer calls in under 15 seconds and resolve most issues fast. You’ll always get a quick, friendly response from our local team.

7

Can you migrate my business to Microsoft 365 as part of your IT services in Gungahlin?

Yes, we specialise in Microsoft 365 migrations and ongoing support as part of our IT services in Gungahlin.

8

How do you protect my data with your managed IT services in Gungahlin?

We use advanced cybersecurity tools, regular audits, and proactive monitoring to keep your data safe with our managed IT services in Gungahlin.