IT Support Yass

How do our IT support services in Yass measure up?

Enjoy fast, friendly, and expert Yass IT support that keeps your business running smoothly.

Yass IT support metrics showing fast call answers, high ticket feedback, 20+ years of experience, and 200,000+ SLA tickets closed

<15 seconds

Average phone call answer time

9.9/10

Average ticket feedback score

20+ years

Industry experience

200,000+

Support tickets closed within SLA

IT Support Yass

Why choose our managed IT services in Yass?

Experience the difference: reliable support, less stress, and more time for your business. When you sign with AUIT, IT stops being your problem forever.

01

Fast, friendly response

You get help quickly, every time you call. No more waiting days for computer or network support.

02

Predictable monthly costs

Fixed monthly managed service fees. Reduce your risk and know what you will pay up front.

03

Total ownership of your IT

We take ownership of your I.T environment, your cybersecurity, and your network. If something breaks, slows down, or puts your business at risk, you can rely on us!

04

Unlimited onsite support

Unlimited onsite support, dedicated account manager, ISO27k Certified, Essential 8 Security Alignment. Garunteed SLA's.

05

Long-term peace of mind

Long-term contracts so you can predict your monthly I.T spend into the future and guard against price increases.

06

No surprise bills

Pricing are based on a fixed contract rather than your user or device count, so you know what you will need to pay each month. Let us take care of your IT so you can focus on what matters most.

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IT support in Yass featuring complete IT management, co-managed support, security training, automated patching, and fast remote help

IT Support Yass

What features make our IT support in Yass stand out?

We make IT simple for you, using smart tools and automation to keep your business running smoothly.

Complete IT support

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We handle everything—computers, networks, email, and more. You never have to worry about technical issues.

Co-managed IT options

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Already have some IT help? We can work with your team to fill any gaps and boost your support.

Security awareness training

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Knowbe4 Security Awareness Training, Cyber Security Training Escape Rooms, PatchmyPC, AirLock Application Control. Your staff learns to spot threats before they become problems.

Automated patching

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We keep your software up to date automatically, so you stay protected without lifting a finger.

Fast, remote help

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Most issues are fixed remotely within minutes. No need to wait for someone to drive out.

That we exist

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You always have a real, local team ready to help—no overseas call centres or confusing phone menus.

IT Support Yass

Our IT services in Yass

We offer a full range of IT support services in Yass to help your business grow, stay secure, and run smoothly—no matter your size or industry.

Microsoft 365 specialists

We are a Microsoft Gold Solutions Partner and specialise in Microsoft 365. We handle migrations, management, and support for all your business needs.

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IT services in Yass, including Microsoft 365, cybersecurity, VOIP systems, IT consulting, cloud infrastructure, and managed IT support
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IT services in Yass, including Microsoft 365, cybersecurity, VOIP systems, IT consulting, cloud infrastructure, and managed IT support

Cybersecurity experts

We have ISO27k Cybersecurity certification ourselves and can assist our customers in achieving this standard also. We help you meet Essential 8 compliance and keep your business safe.

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02

VOIP phone systems

We offer VOIP phone system support and migrations. Enjoy clear calls and reliable service for your business.

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03

IT consulting

We offer a full range of I.T consulting for small businesses and can review your entire I.T setup and provide recommendations on improvement and management.

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04

Infrastructure and cloud

We help you move to the cloud, manage your servers, and keep your data safe and accessible.

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05

Managed IT support

We provide ongoing managed IT services in Yass, so you never have to worry about your computers, network, or security again.

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06

IT Support Yass

What industries do we help with IT support in Yass?

We proudly support a wide range of local industries with tailored IT solutions, ensuring every business gets the care and expertise it deserves.

IT support in Yass for small businesses, real estate, accounting, legal, trades, industry bodies, and membership organisations

Small and medium businesses

We help small and medium businesses stay competitive with reliable IT support, security, and simple solutions that fit your budget.

Real estate

Real estate agencies rely on us for secure email, fast computer repairs, and dependable network access to keep deals moving.

Accounting and bookkeeping

We protect sensitive financial data, streamline your systems, and make sure your software is always up to date.

Legal

Law firms trust us for secure document management, reliable communication, and compliance with strict privacy requirements.

Trades and manufacturing

We keep your systems running, your software updated, and your business connected—so you can focus on your trade.

Industry bodies

We help industry bodies manage memberships, protect data, and communicate easily with members and stakeholders.

Membership organisations

Membership organisations rely on us for secure systems, easy access for members, and ongoing technical support.

Yass IT support delivering full IT ownership, cybersecurity, responsive service, and peace of mind for businesses with 20 to 100 staff

What you’re getting with our IT support in Yass

You get more than just computer repairs or technical support. You gain time, peace of mind, and a partner who truly cares about your business.

We are trustworthy and have your best interests at heart. When you sign with AUIT, IT stops being your problem—forever.

We take ownership of your I.T environment, your cybersecurity, and your network. If something breaks, slows down, or puts your business at risk, you can rely on us!

Our commitment to customer service, solving your difficult problems, and making your life easy is backed by our friendly support team for businesses with 20-100 staff.

IT Support Yass

Our accreditations and local partnerships

We are partnered and in the same family as GoHosting, a local Canberra-based web hosting and cloud services company, giving you extra confidence in our reliability and local expertise.

IT support in Yass recognised through ISO27k, Microsoft Gold, Essential 8, ITIL, and Microsoft certifications

IT Support Yass

Awards and recognition

Our team is proud to hold ISO27k Certification, Microsoft Gold Solutions Partner status, and ASD Essential 8 Alignment, reflecting our commitment to the highest standards in IT. With ITIL Alignment and Microsoft Professional Certifications, you can trust us to deliver secure, efficient, and recognised managed IT services in Yass for your business.

IT Support Yass

What our clients say about our IT support in Yass

Google Rating
4.7
26 reviews
Barry Skinner
Director Pathway Communications

Pathway Communication has been dealing with AUIT for over 10 years. They look after all our ICT needs from PC acquisition, set up, server maintenance and offsite backup. Any problems are rectified promptly

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Ian McNamee
Adam Jackson, Department Head
a month ago

We have recently changed our IT service provider to AUIT. The change has been nothing but extraordinary for our business. The advice given was communicated extremely well and made the process very easy. The whole team at AUIT are friendly, responsive and seem to happily go out of their way to ensure your needs are not only met but exceeded. If you are looking at changing or choosing an IT service provider, go with AUIT, you won’t regret it.

Excelerated Consulting
Stephanie Pelle, Practice Manager
a month ago

AUIT have been the IT Service provider for Excelerated Consulting for over 12 years and we continue to have a strong working relationship. Steve and the team provide exceptional service, advice and assistance for regular business as usual requirements, emergency and ad-hoc support. AU•IT are very proactive in their support and recommendations and we greatly value their advice and assistance

En Vogue
Nadia Kerin
a month ago

The team at Au-it are exceptional and always there when you need them. We moved our business to Au-it from another Canberra based IT company around 18 months ago and the level of service we have been provided from all the team, especially Ryan, is exceptional no matter.how big or small the issue.

AU-IT got our whole team set up to work remotely due to Covid-19 in record time with no fuss. Their support and assistance has been invaluable during this time going above and beyond to make sure we could all work remotely.

I could not recommend AU-IT highly enough to any business looking for a local business providing exceptional service.

LUTON
Richard Luton, Director
a month ago

We’ve relied on AUIT for their IT Solutions & Services for the past 15 years. The advice given over the years has been sound, trustworthy & innovative. They have kept us fully equipped & advanced in the fast paced world of technology. At AUIT, customer service comes first & we really feel that here at LUTON. I cannot recommend their services enough!

Fiona McConochie
4 months ago

AUIT have supported our company with outstanding service for several years now.  Very responsive and thorough, always following tickets through to resolution.  They take the time to understand our future vision and goals, and work with us to develop achievable plans on a timeline that suits our needs.  Easily one of the best I.T. MSPs I've worked with.

Bronwen Stead
2 months ago

AUIT has been supporting our organization for years and are a key support provider. They are responsive, supportive and collaborative. They have actively engaged with us on our organizational goals, providing their insight and actively supporting us in our innovations, as well as actively responding to issues as they arise. We appreciate their engagement with us.

Business Innovations
a month ago

AUIT has supported our business for over 20 years. Technology has advanced rapidly in that time, and the team at AUIT are always on the front foot, proactively contacting us to implement the required improvements to support our tech stack. Their support model goes above and beyond with a number of specialists on hand to assist whenever we require the assistance.

Casey Magnussen
a month ago

AUIT have been the ACT Law Society’s managed services provider of IT for the last decade. Over that time the AUIT’s quality of service, timeliness and reliability has consistently met expectations and provided a stable and cost-effective outsourced solution to the Society. We look forward to working with AUIT into the future.

Paul Coggan
a month ago

AUIT are proactive.  Their forward planing ensures our IT operates smoothly with very few problems arising.  Their guidance on which technology to adopt to keep our business running efficiently ensures we are ready for the challenges of tomorrow.

Steph Pelle
a month ago

We have been working with AUIT for over a decade. The team at AUIT are both extremely knowledgeable and professional, their advice and support services are extremely invaluable to our organisation.

ไหม พลประเสริฐ
a month ago

The team at AUIT have been supporting my business for 2 and a half years and they are always great.  Super efficient and helpful.

Malcolm MacDonnell
a month ago

We've been using AUIT for a long time, and are very happy with the support Steve and the team provide us.  I highly recommend them.

Daniel Rowley
a month ago

Great team who always go above and beyond to keep our business running smoooooooothly.

Nardia Kerin
a month ago

The team at Au-it are exceptional and always there when you need them. We moved our business to Au-it from another Canberra based IT company around 18 months ago and the level of service we have been provided from all the team, especially Ryan, is exceptional no matter.how big or small the issue.AU-IT got our whole team set up to work remotely due to Covid-19 in record time with no fuss. Their support and assistance has been invaluable during this time going above and beyond to make sure we could all work remotely.

I could not recommend AU-IT highly enough to any business looking for a local business providing exceptional service.

Danielle Little
a month ago

Always really efficient at looking after my Teams calls needs.

Kulchaya Boonwong
a month ago

Always great service from the AUIT team!

Rob Boyes
a month ago

Brilliant communications and technical knowledge.

Lauren Koopowitz
a month ago

Great customer service!

Ready for the next step?

Let’s make IT easy for your business. Call 02 6176 3499 or email sales@auit.com.au to get started today.

IT Support Yass

Our satisfaction guarantee

We want you to feel confident choosing us for your IT support in Yass. That’s why we offer a 30-day cancellation period.

If in the first 30 days you are not happy with our service, you can cancel the managed service contract, no questions asked. Your satisfaction and peace of mind come first.

Yass IT support backed by a 30-day cancellation guarantee for risk-free managed services

IT Support Yass

Want a quote for IT support in Yass?

Fill out the form below for a fast, friendly response. Secure your free laptop and assessment—spots are limited.

Request a fast IT support quote in Yass and secure a free laptop and cybersecurity assessment
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Frequently asked questions

1

How fast is your IT support in Yass if my business has an urgent issue?

Our average phone call answer time is under 15 seconds, and most issues are resolved the same day, so your business gets back on track quickly.

2

What makes your managed IT services in Yass different from other providers?

We offer fixed monthly fees, unlimited onsite support, and take full ownership of your IT, cybersecurity, and network—so you never have to worry.

3

Can you help my business with IT consulting in Yass for compliance and security?

Yes, we are ISO27k certified and Essential 8 aligned, so we can help your business meet local compliance and cybersecurity requirements.

4

Do you support both small and large businesses with IT support in Yass?

We specialise in supporting businesses with 20-100 staff, but we can tailor our IT support in Yass to fit your needs, no matter your size.

5

What happens if I already have a managed IT services contract in Yass?

If you’re under contract elsewhere, we’ll discount your managed service by the same amount for up to 3 months when you sign a 5-year contract with us.

6

How do you keep my business data safe with your IT support in Yass?

We use advanced security tools, automated patching, and regular training to protect your data from threats and keep your systems secure.

7

Can you help my staff learn more about cybersecurity with your managed IT services in Yass?

Absolutely! We provide Knowbe4 Security Awareness Training and Cyber Security Training Escape Rooms to educate your team and reduce risks.

8

Will I have a dedicated account manager with your IT support in Yass?

Yes, every client gets a dedicated account manager who knows your business and ensures you always get personal, responsive service.