IT support Kingston

How do our results stack up for your business?

Enjoy reliable IT support in Kingston with proven results that make your business life easier.

IT support in Kingston with rapid response times, high customer satisfaction, extensive experience, and reliable service delivery

<15 seconds

Average phone call answer time

9.9/10

Average ticket feedback score

20+ years

Industry experience

200,000+

Support tickets closed within SLA

IT support Kingston

Why partner with us for your IT needs?

We take the stress out of IT support in Kingston so you can focus on what matters most. When you sign with AUIT, IT stops being your problem—forever.

01

Always-on support, always nearby

You get unlimited onsite support, a dedicated account manager, and guaranteed SLAs. We’re always ready to help, whenever you need us.

02

Predictable, fixed monthly fees

No surprises. Our managed service is a fixed monthly fee, not based on user or device count, so you always know what you’ll pay.

03

Security that keeps you safe

We align your systems with Essential 8 Security and are ISO27k certified. Your business is protected from cyber threats every day.

04

Long-term stability

With long-term contracts, you can predict your IT spend and guard against price increases. Plan with confidence.

05

We take ownership

If something breaks, slows down, or puts your business at risk, you can rely on us. We take full ownership of your IT environment.

06

Local, friendly expertise

Our team knows your local business needs and speaks your language. You’ll always get a warm, personal touch. Let’s make IT one less thing for you to worry about.

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IT support in Kingston featuring co-managed services, security training, automated updates, and application control solutions

IT support Kingston

What features make our IT support in Kingston different?

Our IT support in Kingston is designed to be simple, automated, and stress-free for your business.

Complete IT support, always

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From computers and laptops to printers and software, we handle it all—so you don’t have to.

Co-managed IT options

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Need to support your in-house team? We offer co-managed IT, blending our expertise with your staff for seamless service.

Security awareness training

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We provide Knowbe4 Security Awareness Training and Cyber Security Training Escape Rooms to keep your team alert and safe.

Automated patching and updates

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With PatchmyPC, your devices stay up-to-date and secure without you lifting a finger.

Application control made easy

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AirLock Application Control keeps your software safe, blocking malware and unauthorised installs automatically.

We exist to support you

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Our mission is to deliver ongoing, friendly support and make your IT experience smooth from day one.

IT support Kingston

Our IT Services in Kingston

We deliver a full range of IT services for Kingston businesses. Here’s how we help you work smarter, safer, and faster.

Microsoft 365 solutions

As a Microsoft Gold Solutions Partner, we specialise in Microsoft 365 migrations, management, and support for your business.

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IT support in Kingston including Microsoft 365, cybersecurity, cloud solutions, VOIP systems, consulting, and managed services
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IT support in Kingston including Microsoft 365, cybersecurity, cloud solutions, VOIP systems, consulting, and managed services

Cybersecurity services

We’re ISO27k certified and align your systems with Essential 8 ML2, uplifting your security to meet or exceed industry standards.

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02

VOIP phone systems

We support and migrate VOIP phone systems, making your business communications seamless and reliable.

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03

IT consulting and reviews

Our experts review your entire IT setup, providing recommendations to improve, manage, and future-proof your technology.

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04

Cloud and infrastructure

We help you move to the cloud, manage your infrastructure, and ensure your data is backed up and protected.

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05

Managed IT support

We handle all your IT needs—maintenance, monitoring, troubleshooting, upgrades, and more—so you can focus on your business.

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06

IT support Kingston

Who do we help with IT support in Kingston?

We proudly support a wide range of industries with IT support in Kingston, tailoring our services to your unique needs.

IT support in Kingston tailored for small businesses, legal firms, accountants, trades, real estate, and membership organizations

Small and medium businesses

We help local businesses thrive by delivering reliable, affordable IT support, so you can focus on growth without tech headaches.

Real estate

We keep your property management software, emails, and devices running smoothly, so you never miss a deal or client call.

Accounting and bookkeeping

Protect sensitive financial data and ensure your accounting software is always available and secure with our expert support.

Legal

We safeguard your confidential files and streamline your document management, so you can serve clients with confidence.

Trades and manufacturing

From job management software to device repairs, we keep your operations running efficiently on the floor and in the field.

Industry bodies

We support your organisation’s unique compliance and communication needs, ensuring smooth operations and secure data.

Membership organisations

We help you manage member data, communications, and events with reliable IT systems and responsive support.

IT support in Kingston providing peace of mind, proactive management, cybersecurity expertise, and dependable business technology

What you’re getting with our IT support in Kingston

You get more than just IT support in Kingston—you gain a partner who cares about your business as much as you do. We take ownership of your IT, cybersecurity, and network, so you have peace of mind, more time, and fewer worries.

Our commitment to customer service means we solve your toughest problems, make your life easier, and always have your best interests at heart. When you sign with AUIT, IT stops being your problem—forever.

Friendly, trustworthy support for businesses with 20-100 staff, every step of the way.

IT support Kingston

Who we partner with for your IT success

We’re proud to be partnered with and in the same family as GoHosting, a trusted local web hosting and cloud services company. This partnership means you benefit from seamless, integrated solutions and local expertise you can rely on.

IT support in Kingston backed by ISO certification, Microsoft expertise, security standards alignment, and professional credentials

IT support Kingston

Awards and recognition that set us apart

Our team is recognised for excellence with ISO27k Certification, Microsoft Gold Solutions Partner status, and ASD Essential 8 Alignment. We’re also ITIL aligned and hold multiple Microsoft Professional Certifications, reflecting our commitment to best practice, and trusted IT support for Kingston businesses can count on.

IT support Kingston

What our clients say about our support

Google Rating
4.7
26 reviews
Barry Skinner
Director Pathway Communications

Pathway Communication has been dealing with AUIT for over 10 years. They look after all our ICT needs from PC acquisition, set up, server maintenance and offsite backup. Any problems are rectified promptly

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Ian McNamee
Adam Jackson, Department Head
a month ago

We have recently changed our IT service provider to AUIT. The change has been nothing but extraordinary for our business. The advice given was communicated extremely well and made the process very easy. The whole team at AUIT are friendly, responsive and seem to happily go out of their way to ensure your needs are not only met but exceeded. If you are looking at changing or choosing an IT service provider, go with AUIT, you won’t regret it.

Excelerated Consulting
Stephanie Pelle, Practice Manager
a month ago

AUIT have been the IT Service provider for Excelerated Consulting for over 12 years and we continue to have a strong working relationship. Steve and the team provide exceptional service, advice and assistance for regular business as usual requirements, emergency and ad-hoc support. AU•IT are very proactive in their support and recommendations and we greatly value their advice and assistance

En Vogue
Nadia Kerin
a month ago

The team at Au-it are exceptional and always there when you need them. We moved our business to Au-it from another Canberra based IT company around 18 months ago and the level of service we have been provided from all the team, especially Ryan, is exceptional no matter.how big or small the issue.

AU-IT got our whole team set up to work remotely due to Covid-19 in record time with no fuss. Their support and assistance has been invaluable during this time going above and beyond to make sure we could all work remotely.

I could not recommend AU-IT highly enough to any business looking for a local business providing exceptional service.

LUTON
Richard Luton, Director
a month ago

We’ve relied on AUIT for their IT Solutions & Services for the past 15 years. The advice given over the years has been sound, trustworthy & innovative. They have kept us fully equipped & advanced in the fast paced world of technology. At AUIT, customer service comes first & we really feel that here at LUTON. I cannot recommend their services enough!

Fiona McConochie
4 months ago

AUIT have supported our company with outstanding service for several years now.  Very responsive and thorough, always following tickets through to resolution.  They take the time to understand our future vision and goals, and work with us to develop achievable plans on a timeline that suits our needs.  Easily one of the best I.T. MSPs I've worked with.

Bronwen Stead
2 months ago

AUIT has been supporting our organization for years and are a key support provider. They are responsive, supportive and collaborative. They have actively engaged with us on our organizational goals, providing their insight and actively supporting us in our innovations, as well as actively responding to issues as they arise. We appreciate their engagement with us.

Business Innovations
a month ago

AUIT has supported our business for over 20 years. Technology has advanced rapidly in that time, and the team at AUIT are always on the front foot, proactively contacting us to implement the required improvements to support our tech stack. Their support model goes above and beyond with a number of specialists on hand to assist whenever we require the assistance.

Casey Magnussen
a month ago

AUIT have been the ACT Law Society’s managed services provider of IT for the last decade. Over that time the AUIT’s quality of service, timeliness and reliability has consistently met expectations and provided a stable and cost-effective outsourced solution to the Society. We look forward to working with AUIT into the future.

Paul Coggan
a month ago

AUIT are proactive.  Their forward planing ensures our IT operates smoothly with very few problems arising.  Their guidance on which technology to adopt to keep our business running efficiently ensures we are ready for the challenges of tomorrow.

Steph Pelle
a month ago

We have been working with AUIT for over a decade. The team at AUIT are both extremely knowledgeable and professional, their advice and support services are extremely invaluable to our organisation.

ไหม พลประเสริฐ
a month ago

The team at AUIT have been supporting my business for 2 and a half years and they are always great.  Super efficient and helpful.

Malcolm MacDonnell
a month ago

We've been using AUIT for a long time, and are very happy with the support Steve and the team provide us.  I highly recommend them.

Daniel Rowley
a month ago

Great team who always go above and beyond to keep our business running smoooooooothly.

Nardia Kerin
a month ago

The team at Au-it are exceptional and always there when you need them. We moved our business to Au-it from another Canberra based IT company around 18 months ago and the level of service we have been provided from all the team, especially Ryan, is exceptional no matter.how big or small the issue.AU-IT got our whole team set up to work remotely due to Covid-19 in record time with no fuss. Their support and assistance has been invaluable during this time going above and beyond to make sure we could all work remotely.

I could not recommend AU-IT highly enough to any business looking for a local business providing exceptional service.

Danielle Little
a month ago

Always really efficient at looking after my Teams calls needs.

Kulchaya Boonwong
a month ago

Always great service from the AUIT team!

Rob Boyes
a month ago

Brilliant communications and technical knowledge.

Lauren Koopowitz
a month ago

Great customer service!

Ready for stress-free IT support? Here’s your next step

Let’s make your IT simple, secure, and reliable. Call us on 02 6176 3499 or email sales@auit.com.au for a friendly chat about your needs.

IT support Kingston

Our satisfaction guarantee for your peace of mind

We want you to feel completely confident in your choice. That’s why we offer a 30-day cancellation period.

If in the first 30 days you are not happy with our service, you can cancel the managed service contract, no questions asked. Your satisfaction is our top priority.

IT support in Kingston backed by a customer-focused guarantee with flexible cancellation and reliable service

IT support Kingston

Want a quote for IT support in Kingston?

Fill out the form below to get started. Act now—your business deserves fast, friendly support and a safer IT environment.

IT support in Kingston quote request section offering expert guidance, fast response, and business technology support
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Frequently asked questions

1

How quickly can your IT support in Kingston resolve my computer issues?

Our average phone call answer time is under 15 seconds, and most issues are resolved the same day. Your business in Kingston gets fast, friendly help.

2

What makes your IT services in Kingston different from others?

We offer fixed monthly fees, unlimited onsite support, and take full ownership of your IT environment. Your business gets predictable, reliable service.

3

Can your IT support in Kingston help with cybersecurity and compliance?

Absolutely. We’re ISO27k certified and align your systems with Essential 8 standards, keeping your business in Kingston safe and compliant.

4

Do you provide IT solutions in Kingston for both small and mid-sized businesses?

Yes, our IT solutions in Kingston are tailored for businesses with 20-100 staff, ensuring you get the right support for your size and needs.

5

What happens if I already have a contract with another IT company in Kingston?

If you’re under contract, we’ll discount your managed service by the same amount for up to 3 months when you sign a 5-year agreement with us.

6

Can your IT support in Kingston help with data recovery and backup?

Yes, we offer comprehensive backup and data recovery services to protect your business files and ensure you’re never caught off guard.

7

Do you offer onsite technical support in Kingston?

We provide unlimited onsite support, so your devices, software, and network are always in good hands—right where you need us.

8

How do you keep my business in Kingston protected from malware and viruses?

We use advanced tools like AirLock Application Control and PatchmyPC to block malware, keep software updated, and train your staff to spot threats.