Braddon IT Support

How do we deliver reliable IT support in Braddon?

We’re here to help you feel confident about your technology, every day.

Braddon IT support with fast call answer times, strong ticket feedback, industry experience, and SLA performance

<15 seconds

Average phone call answer time

9.9/10

Average ticket feedback score

20+ years

Industry experience

200,000+

Support tickets closed within SLA

Braddon IT Support

Why trust us with your business IT?

You deserve IT support that feels like a true partnership. Here’s what you gain when you choose us:

01

No more IT headaches

When you sign with AUIT, IT stops being your problem—forever. We take ownership of your I.T environment, your cybersecurity, and your network.

02

Predictable monthly costs

Fixed monthly managed service fees. Reduce your risk and know what you will pay up front. Pricing is based on a fixed contract, not user or device count.

03

Dedicated support team

Unlimited onsite support, a dedicated account manager, ISO27k Certified, Essential 8 Security Alignment. Guaranteed SLA's.

04

Long-term peace of mind

Long-term contracts so you can predict your monthly I.T spend into the future and guard against price increases.

05

Rapid response, every time

We answer your calls in under 15 seconds and resolve issues quickly, so your business keeps moving.

06

Security you can trust

We protect your business with industry-leading cybersecurity and compliance, so you never have to worry about threats.

Let’s make your IT simple and stress-free—reach out today.

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Braddon IT support featuring co-managed options, security training, automated patching, application control, and local support

Braddon IT Support

What makes our IT support simple?

We believe technology should just work for your business. Here’s how we make it easy:

Complete IT support

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We handle everything—so you don’t have to. From daily troubleshooting to big projects, we’re always ready to support.

Co-managed IT options

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Work alongside your in-house team or let us take the reins. Flexibility means you get the support you need, your way.

Security awareness training

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Knowbe4 Security Awareness Training, Cyber Security Training Escape Rooms—helping your team stay sharp and safe.

Automated patching

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PatchmyPC keeps your systems up to date and secure, without you lifting a finger.

Application control

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AirLock Application control stops unwanted programs and keeps your business data safe.

Always here for you

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That we exist means you always have a local, caring team to call—no matter what comes up.

Braddon IT Support

Our IT services in your area

We offer a full suite of IT services designed to help your business thrive. Here’s how we support you:

Microsoft 365 specialists

We’re a Microsoft Gold Solutions Partner. We migrate, manage, and optimise Microsoft 365 for your business.

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Braddon IT support including Microsoft 365, cybersecurity, cloud infrastructure, VOIP, managed IT, and consulting
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Braddon IT support including Microsoft 365, cybersecurity, cloud infrastructure, VOIP, managed IT, and consulting

Cybersecurity experts

We’re ISO27k certified and align with Essential 8 ML2. We help you meet and exceed security standards.

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02

Cloud and infrastructure

From cloud migrations to on-premises upgrades, we build reliable, scalable environments for your business.

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03

Managed IT services

We take care of your tech, so you can focus on your business. Proactive monitoring, support, and management—all for a fixed fee.

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04

VOIP phone solutions

From the office to the workshop, we keep your systems connected and your team productive.

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05

IT consulting

We review your entire IT setup and provide practical recommendations to improve, secure, and manage your technology.

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06

Braddon IT Support

Who we help

We understand the unique needs of different industries. Here’s how we support your business:

Braddon IT support serving SMBs, real estate, accounting, legal, trades, manufacturing, and membership organisations

Small and medium businesses

We help you compete with larger firms by delivering reliable, affordable IT support tailored to your needs.

Real estate

Keep your listings, contracts, and client data secure and accessible, wherever you are.

Accounting and bookkeeping

We protect sensitive financial data and ensure compliance, so you can focus on your clients.

Legal

Confidentiality and uptime are critical. We secure your files and keep your practice running smoothly.

Trades and manufacturing

From the office to the workshop, we keep your systems connected and your team productive.

Industry bodies

We help you manage memberships, events, and data securely and efficiently.

Membership organisations

Your members rely on you. We keep your systems running so you can serve them better.

Braddon IT support delivering ownership, cybersecurity, friendly service, and reliable support for growing businesses

What you’re getting

You get more than just IT support—you get a partner who cares about your business. We’re trustworthy and always have your best interests at heart. When you sign with AUIT, IT stops being your problem—forever. We take ownership of your I.T environment, your cybersecurity, and your network.

If something breaks, slows down, or puts your business at risk, you can rely on us! For businesses with 20-100 staff, we’re committed to customer service, solving tough problems, and making your life easy with our friendly support.

Braddon IT Support

Our local partnerships and accreditations

We’re proud to be partnered and in the same family as GoHosting, a local Canberra-based web hosting and cloud services company. This close relationship means you benefit from seamless, integrated solutions and local expertise.

Braddon IT support recognized through ISO27k certification, Microsoft Gold partnership, Essential 8 alignment, and ITIL practices

Braddon IT Support

Awards & recognition

Our commitment to excellence is recognised through ISO27k Certification, Microsoft Gold Solutions Partner status, and ASD Essential 8 Alignment. We follow ITIL best practices and hold Microsoft Professional Certifications, ensuring your business receives support from a trusted, highly qualified provider.

Braddon IT Support

What our clients say about us

Google Rating
4.7
26 reviews
Barry Skinner
Director Pathway Communications

Pathway Communication has been dealing with AUIT for over 10 years. They look after all our ICT needs from PC acquisition, set up, server maintenance and offsite backup. Any problems are rectified promptly

See all reviews
Ian McNamee
Adam Jackson, Department Head
a month ago

We have recently changed our IT service provider to AUIT. The change has been nothing but extraordinary for our business. The advice given was communicated extremely well and made the process very easy. The whole team at AUIT are friendly, responsive and seem to happily go out of their way to ensure your needs are not only met but exceeded. If you are looking at changing or choosing an IT service provider, go with AUIT, you won’t regret it.

Excelerated Consulting
Stephanie Pelle, Practice Manager
a month ago

AUIT have been the IT Service provider for Excelerated Consulting for over 12 years and we continue to have a strong working relationship. Steve and the team provide exceptional service, advice and assistance for regular business as usual requirements, emergency and ad-hoc support. AU•IT are very proactive in their support and recommendations and we greatly value their advice and assistance

En Vogue
Nadia Kerin
a month ago

The team at Au-it are exceptional and always there when you need them. We moved our business to Au-it from another Canberra based IT company around 18 months ago and the level of service we have been provided from all the team, especially Ryan, is exceptional no matter.how big or small the issue.

AU-IT got our whole team set up to work remotely due to Covid-19 in record time with no fuss. Their support and assistance has been invaluable during this time going above and beyond to make sure we could all work remotely.

I could not recommend AU-IT highly enough to any business looking for a local business providing exceptional service.

LUTON
Richard Luton, Director
a month ago

We’ve relied on AUIT for their IT Solutions & Services for the past 15 years. The advice given over the years has been sound, trustworthy & innovative. They have kept us fully equipped & advanced in the fast paced world of technology. At AUIT, customer service comes first & we really feel that here at LUTON. I cannot recommend their services enough!

Fiona McConochie
4 months ago

AUIT have supported our company with outstanding service for several years now.  Very responsive and thorough, always following tickets through to resolution.  They take the time to understand our future vision and goals, and work with us to develop achievable plans on a timeline that suits our needs.  Easily one of the best I.T. MSPs I've worked with.

Bronwen Stead
2 months ago

AUIT has been supporting our organization for years and are a key support provider. They are responsive, supportive and collaborative. They have actively engaged with us on our organizational goals, providing their insight and actively supporting us in our innovations, as well as actively responding to issues as they arise. We appreciate their engagement with us.

Business Innovations
a month ago

AUIT has supported our business for over 20 years. Technology has advanced rapidly in that time, and the team at AUIT are always on the front foot, proactively contacting us to implement the required improvements to support our tech stack. Their support model goes above and beyond with a number of specialists on hand to assist whenever we require the assistance.

Casey Magnussen
a month ago

AUIT have been the ACT Law Society’s managed services provider of IT for the last decade. Over that time the AUIT’s quality of service, timeliness and reliability has consistently met expectations and provided a stable and cost-effective outsourced solution to the Society. We look forward to working with AUIT into the future.

Paul Coggan
a month ago

AUIT are proactive.  Their forward planing ensures our IT operates smoothly with very few problems arising.  Their guidance on which technology to adopt to keep our business running efficiently ensures we are ready for the challenges of tomorrow.

Steph Pelle
a month ago

We have been working with AUIT for over a decade. The team at AUIT are both extremely knowledgeable and professional, their advice and support services are extremely invaluable to our organisation.

ไหม พลประเสริฐ
a month ago

The team at AUIT have been supporting my business for 2 and a half years and they are always great.  Super efficient and helpful.

Malcolm MacDonnell
a month ago

We've been using AUIT for a long time, and are very happy with the support Steve and the team provide us.  I highly recommend them.

Daniel Rowley
a month ago

Great team who always go above and beyond to keep our business running smoooooooothly.

Nardia Kerin
a month ago

The team at Au-it are exceptional and always there when you need them. We moved our business to Au-it from another Canberra based IT company around 18 months ago and the level of service we have been provided from all the team, especially Ryan, is exceptional no matter.how big or small the issue.AU-IT got our whole team set up to work remotely due to Covid-19 in record time with no fuss. Their support and assistance has been invaluable during this time going above and beyond to make sure we could all work remotely.

I could not recommend AU-IT highly enough to any business looking for a local business providing exceptional service.

Danielle Little
a month ago

Always really efficient at looking after my Teams calls needs.

Kulchaya Boonwong
a month ago

Always great service from the AUIT team!

Rob Boyes
a month ago

Brilliant communications and technical knowledge.

Lauren Koopowitz
a month ago

Great customer service!

Ready for the next step?

Let’s make IT stress-free for your business. Call us on 02 6176 3499 or email sales@auit.com.au to get started.

Braddon IT Support

Our satisfaction guarantee

We want you to feel confident choosing us. That’s why we offer a 30-day cancellation period. If in the first 30 days you are not happy with our service, you can cancel the managed service contract, no questions asked. Your satisfaction and peace of mind come first.

Braddon IT support backed by a 30-day cancellation period and customer satisfaction promise

Braddon IT Support

Want a quote for Braddon IT support?

Fill out the form below. We’ll get back to you fast so you can start enjoying reliable support.

Braddon IT support quote request form for secure, responsive, and reliable business technology support
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Frequently asked questions

1

How fast can I get IT support in Braddon for my business?

We can start supporting your business right away. Our average phone answer time is under 15 seconds, so you’ll never wait long.

2

What makes your IT support in Braddon different from other providers?

We offer fixed monthly fees, unlimited onsite support, and a dedicated account manager. You always know who to call and what you’ll pay.

3

Can you help my business switch to your IT support in Braddon if I have an existing contract?

Yes! If you have an active managed service contract, we’ll discount your service by the outgoing contract’s value for up to 3 months when you sign a 5-year agreement.

4

Is your IT support in Braddon suitable for small businesses?

Absolutely. We specialise in supporting businesses with 20-100 staff, making IT easy and affordable for local companies.

5

How do you keep my business secure with your IT support in Braddon?

We’re ISO27k certified, align with Essential 8, and provide advanced cybersecurity training and tools to protect your data and systems.

6

What happens if something breaks after hours with your IT support in Braddon?

We offer around-the-clock monitoring and support. If something goes wrong, we’re here to help—so your business stays up and running.

7

Do you offer cloud migration as part of your IT support in Braddon?

Yes, we’re experts in cloud and Microsoft 365 migrations. We make moving to the cloud simple and secure for your business.

8

How do I get started with your IT support in Braddon?

Just call 02 6176 3499 or email sales@auit.com.au. We’ll guide you through the process and make onboarding easy.