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Braddon IT Support
How do we deliver reliable IT support in Braddon?
We’re here to help you feel confident about your technology, every day.
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<15 seconds
Average phone call answer time
9.9/10
Average ticket feedback score
20+ years
Industry experience
200,000+
Support tickets closed within SLA
Braddon IT Support
Why trust us with your business IT?
No more IT headaches
Predictable monthly costs
Dedicated support team
Long-term peace of mind
Rapid response, every time
Security you can trust
No more IT headaches
When you sign with AUIT, IT stops being your problem—forever. We take ownership of your I.T environment, your cybersecurity, and your network.
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Predictable monthly costs
Fixed monthly managed service fees. Reduce your risk and know what you will pay up front. Pricing is based on a fixed contract, not user or device count.
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Dedicated support team
Unlimited onsite support, a dedicated account manager, ISO27k Certified, Essential 8 Security Alignment. Guaranteed SLA's.
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Long-term peace of mind
Long-term contracts so you can predict your monthly I.T spend into the future and guard against price increases.
Rapid response, every time
We answer your calls in under 15 seconds and resolve issues quickly, so your business keeps moving.
Security you can trust
We protect your business with industry-leading cybersecurity and compliance, so you never have to worry about threats.
Let’s make your IT simple and stress-free—reach out today.
Braddon IT Support
What makes our IT support simple?
We believe technology should just work for your business. Here’s how we make it easy:
Complete IT support
We handle everything—so you don’t have to. From daily troubleshooting to big projects, we’re always ready to support.
Co-managed IT options
Work alongside your in-house team or let us take the reins. Flexibility means you get the support you need, your way.
Security awareness training
Knowbe4 Security Awareness Training, Cyber Security Training Escape Rooms—helping your team stay sharp and safe.
Automated patching
PatchmyPC keeps your systems up to date and secure, without you lifting a finger.
Application control
AirLock Application control stops unwanted programs and keeps your business data safe.
Always here for you
That we exist means you always have a local, caring team to call—no matter what comes up.
Braddon IT Support
Our IT services in your area
We offer a full suite of IT services designed to help your business thrive. Here’s how we support you:
Microsoft 365 specialists
We’re a Microsoft Gold Solutions Partner. We migrate, manage, and optimise Microsoft 365 for your business.
Cybersecurity experts
We’re ISO27k certified and align with Essential 8 ML2. We help you meet and exceed security standards.
Cloud and infrastructure
From cloud migrations to on-premises upgrades, we build reliable, scalable environments for your business.
Managed IT services
We take care of your tech, so you can focus on your business. Proactive monitoring, support, and management—all for a fixed fee.
Braddon IT Support
Who we help
We understand the unique needs of different industries. Here’s how we support your business:
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Small and medium businesses
We help you compete with larger firms by delivering reliable, affordable IT support tailored to your needs.
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Real estate
Keep your listings, contracts, and client data secure and accessible, wherever you are.
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Accounting and bookkeeping
We protect sensitive financial data and ensure compliance, so you can focus on your clients.
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Legal
Confidentiality and uptime are critical. We secure your files and keep your practice running smoothly.
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What you’re getting
You get more than just IT support—you get a partner who cares about your business. We’re trustworthy and always have your best interests at heart. When you sign with AUIT, IT stops being your problem—forever. We take ownership of your I.T environment, your cybersecurity, and your network.
If something breaks, slows down, or puts your business at risk, you can rely on us! For businesses with 20-100 staff, we’re committed to customer service, solving tough problems, and making your life easy with our friendly support.
Braddon IT Support
Our local partnerships and accreditations
We’re proud to be partnered and in the same family as GoHosting, a local Canberra-based web hosting and cloud services company. This close relationship means you benefit from seamless, integrated solutions and local expertise.
Braddon IT Support
Awards & recognition
Our commitment to excellence is recognised through ISO27k Certification, Microsoft Gold Solutions Partner status, and ASD Essential 8 Alignment. We follow ITIL best practices and hold Microsoft Professional Certifications, ensuring your business receives support from a trusted, highly qualified provider.
Braddon IT Support
What our clients say about us
We’ve relied on AUIT for their IT Solutions & Services for the past 15 years. The advice given over the years has been sound, trustworthy & innovative. They have kept us fully equipped & advanced in the fast paced world of technology. At AUIT, customer service comes first & we really feel that here at LUTON. I cannot recommend their services enough!
LUTON
The team at Au-it are exceptional and always there when you need them. We moved our business to Au-it from another Canberra based IT company around 18 months ago and the level of service we have been provided from all the team, especially Ryan, is exceptional no matter.how big or small the issue.
AU-IT got our whole team set up to work remotely due to Covid-19 in record time with no fuss. Their support and assistance has been invaluable during this time going above and beyond to make sure we could all work remotely.
I could not recommend AU-IT highly enough to any business looking for a local business providing exceptional service.
En Vogue
AUIT have been the IT Service provider for Excelerated Consulting for over 12 years and we continue to have a strong working relationship. Steve and the team provide exceptional service, advice and assistance for regular business as usual requirements, emergency and ad-hoc support. AU•IT are very proactive in their support and recommendations and we greatly value their advice and assistance
Excelerated Consulting
Ready for the next step?
Let’s make IT stress-free for your business. Call us on 02 6176 3499 or email sales@auit.com.au to get started.
Braddon IT Support
Our satisfaction guarantee
We want you to feel confident choosing us. That’s why we offer a 30-day cancellation period. If in the first 30 days you are not happy with our service, you can cancel the managed service contract, no questions asked. Your satisfaction and peace of mind come first.
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Braddon IT Support
Want a quote for Braddon IT support?
Fill out the form below. We’ll get back to you fast so you can start enjoying reliable support.
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Frequently asked questions
How fast can I get IT support in Braddon for my business?
We can start supporting your business right away. Our average phone answer time is under 15 seconds, so you’ll never wait long.
What makes your IT support in Braddon different from other providers?
We offer fixed monthly fees, unlimited onsite support, and a dedicated account manager. You always know who to call and what you’ll pay.
Can you help my business switch to your IT support in Braddon if I have an existing contract?
Yes! If you have an active managed service contract, we’ll discount your service by the outgoing contract’s value for up to 3 months when you sign a 5-year agreement.
Is your IT support in Braddon suitable for small businesses?
Absolutely. We specialise in supporting businesses with 20-100 staff, making IT easy and affordable for local companies.
How do you keep my business secure with your IT support in Braddon?
We’re ISO27k certified, align with Essential 8, and provide advanced cybersecurity training and tools to protect your data and systems.
What happens if something breaks after hours with your IT support in Braddon?
We offer around-the-clock monitoring and support. If something goes wrong, we’re here to help—so your business stays up and running.